AR Calling Etiquette
A call- centre function in co-ordination with the AR Analyst is the most important function in Medical Billing. They are the persons who actually work with the other parties in billing follow-up, the insurance carrier and the patient calling.
- Good call centre function in co-ordination with AR Analysts.
- Well trained professionals with competent communication skill and accent, who can handle queries effectively.
- Calling insurance periodically and checking claim status, calling patients and providers if required and come up with reliable and accurate results.